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Cancellation Policy 

NEW CANCELLATION POLICY EFFECTIVE IMMEDIATELY!

48 HOUR CANCELLATION POLICY

Your appointment time is reserved especially for you. To respect my time and allow other patients to book, a minimum of 48 hours notice is required for all cancellations or rescheduling.

 

Cancellations or changes made with less than 48 hours notice, as well as missed appointments (no-shows), will be subject to a 100% charge of the scheduled service fee. NO EXCEPTIONS!

 

As a courtesy, appointment reminders are sent:

-72hrs before: Email reminder

-3 hours before: Text message reminder on the day of you appointment

 

Please ensure your contact information is up to date and check your email (including your junk folder)

 

Thank you for respecting my time and small business. I truly appreciate your understanding and continued support!

257 Robinson St. North (2nd Floor-NO ELEVATOR)

Grimsby, ON L8E 3M2

kathrynbrownrmt@gmail.com

Tel: 742-880-2788

Monday:          1pm-7pm

Tuesday:          1pm -7pm

Wednesday:    8am -2pm

Thursday:         1pm-7pm

Friday:           ​​   9am - 2pm

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